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  The
  Spungishop...batteries not included...open 24 hrs...
 

Customer Service

 

You're Important To Us

Alternative Payment Methods

When You Can Expect Your Order

Return Policy

Mailing Costs

Security Issues

Other Questions/Contact

Thanks



You're Important to Us

Customer satisfaction is a primary concern for us. Maybe you have questions. We're ready to answer them! We also know what it's like to get a wrong order or an order that's late. Rest assured, we are concerned to provide to you the best possible service. And if we haven't met this goal for you, please let us know, and we will do our best to make things right.

Alternative Payment Methods

At this time, only U.S. orders may use the alternative options described here. Beside using CCNow for credit card transactions, you can also submit payment via snail mail. Checks and money orders are also accepted and should be made out to "T. Weier". In sending checks or money orders, be sure to also indicate the specific product that you are ordering. No postage is necessary, since postage and handling is included in the price of products for U.S. orders. Note that shipping may be delayed by a week under these payment methods. Send snail mail checks or money orders to:

  T. Weier
The Spungishop
P.O. Box 2412
Merrifield, VA 22116

When You Can Expect Your Order

Generally, we will get your orders to you within 4 weeks. Most of the time, it will be sooner.

Return Policy

Within 30 days of receipt of your shipment, you may return any of the items for a refund. We will not exchange items unless they are defective or damaged as received.

Mailing Costs

We know that it's helpful to know what the postage is going be before you run through the whole checkout procedure. Believe us, we know of one online store (NOT OURS!) where a single t-shirt costs $10 but after you've gone through the check, the price is $35!!!!! Now, that's a lot of postage and even more handling! I think you will find our postage/handling costs to be very reasonable. For the Spungishop, they run as follows (per order):

  U.S. : Postage and handling included in price

Canada: $2.00

All Other Countries: $4.00

Security/Privacy Issues

CCNow is the online authorized dealer for Spungishop products. CCNow provides unlimited secure transaction processing for all major credit cards. CCNow (and Spungifeel Comics) will not distribute customer information for any purpose other than what is required to perform CCNow's services.

Other Questions

Here are ways to contact us if you have a problem or question that is not answered above:

  Address:

The Spungishop
P.O. Box 2412

Merrifield, VA 22116

Phone/Email:

Billing Questions

1-877-CCNOW-77 (toll free)
service@ccnow.com

All Other Questions

1-703-560-7126
1-(703) 234-3952 Ext. 7287
spungishop@somedaze.com

Thanks

Thanks for allowing us to help you. We hope you enjoy the products and tell all your friends about us!



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